Capri

Capri Apartments receives mixed feedback with 68% positive reviews, primarily driven by strong maintenance service and friendly office staff. However, 28% negative reviews highlight persistent concerns including pest infestations, delayed maintenance responses on non-emergency issues, water supply interruptions, and security/safety issues such as broken gates and inadequate lighting. The property's condition and service quality appear inconsistent across units and time periods.

Management responsiveness and communication are inconsistent, with some residents reporting prompt service and helpful staff while others describe delayed maintenance requests, unresponsive office communication, and lack of follow-up on reported issues. Office staff professionalism varies significantly by individual, with positive leasing experiences contrasting with complaints about rudeness and dismissiveness. Recurring operational challenges include slow response to maintenance requests, inadequate pest control coordination, and poor communication between office and maintenance departments.

Maintenance response times and quality vary significantly at this property. Many residents report prompt, professional service from maintenance staff who complete repairs efficiently, often same-day or next-day. However, a notable subset of residents experienced extended delays—some waiting weeks for appliance repairs, plumbing issues, and HVAC service—with some work orders marked complete without actual repairs being performed. Communication between office and maintenance appears inconsistent, with some residents reporting better results when submitting work orders directly rather than through management.

Residents report persistent pest infestment issues, particularly roaches, throughout the building despite individual treatment efforts and management requests. Building maintenance is inconsistent, with common complaints about delayed work order responses, incomplete repairs, and poor upkeep of common areas including landscaping, trash management, and lighting. Noise transmission between units is significant due to older building construction, and cleanliness standards vary across the property. One long-term resident reported positive maintenance responsiveness, suggesting outcomes may depend on communication method and persistence.

The property benefits from a convenient location near shopping centers and retail options, with ample parking availability. Most residents appreciate the quiet neighborhood setting and proximity to amenities like Walmart and Sam's Club. However, some residents noted concerns about maintenance responsiveness through standard channels and occasional facility issues like gate malfunctions.

Amenities and shared spaces receive mixed feedback. Positive reviews highlight ample parking, a pool area, and responsive maintenance service, while negative reviews report significant concerns with pest control (roaches, scorpions, pigeons, roof rats), inconsistent landscaping maintenance, overflowing trash management, and inadequate lighting in parking areas and pathways. The gym remains under development.