The Twelve 601

Residents report significant challenges with maintenance responsiveness and property upkeep, including unresolved plumbing issues and pest control concerns. Communication with management is difficult, particularly for those without reliable internet access, and rents are perceived as high relative to property condition. Recent management changes have introduced stricter policies on unit customization. One resident noted acceptable apartment quality and routine pest treatment services.

Residents report significant challenges with management responsiveness and communication, citing difficulty reaching staff without internet access and unresolved maintenance issues. Policy enforcement appears strict, with restrictions on decorations and wall hangings. Rent pricing is noted as high relative to property condition and available services, with concerns about billing practices and the lack of onsite management or maintenance presence.

One resident reported an extended maintenance issue with a non-functional shower since move-in in August, with no resolution as of April. The review indicates frustration with delayed repairs and communication gaps between maintenance and management regarding work order follow-through.

The building and apartments received positive feedback for their condition and value. Residents noted that maintenance staff responded promptly to pest control requests, with monthly spraying available. While the physical units themselves were well-maintained with functioning appliances, pest issues required active management through the building's maintenance program.