Eagle Crest Apartments

Eaglecrest Apartments receives mixed reviews reflecting significant operational inconsistencies. While many residents praise responsive maintenance staff and professional leasing office personnel, recurring complaints center on pest control failures, property maintenance delays, security concerns including vehicle break-ins, and additional fees. Long-term residents report positive experiences, but newer residents frequently cite move-in condition issues, unresolved maintenance requests, and concerns about gate security and community safety.

Management responsiveness and professionalism vary significantly at this property. Positive experiences highlight friendly, helpful leasing and office staff who communicate clearly and resolve issues promptly, while negative reviews cite inconsistent communication, delayed maintenance responses, billing discrepancies, and staff attitude problems. Several residents report that management has changed multiple times over the years, with quality fluctuating accordingly. Current positive feedback emphasizes specific staff members' professionalism and willingness to assist residents.

Maintenance response times are inconsistent, with some residents reporting same-day service for HVAC and plumbing issues, while others experienced months-long delays for repairs. Common issues include AC failures, bathroom leaks, mold, and pest infestations that recur despite repeated service requests. Positive experiences highlight responsive maintenance staff, while negative reviews cite incomplete repairs, work orders marked complete without service being performed, and unresolved structural problems like water damage and roof leaks.

Residents report persistent building maintenance issues including widespread roach infestations, mold problems often painted over rather than repaired, water damage and leaks, and slow maintenance response times. Common concerns include noise from neighboring units and common areas, dirty hallways and grounds, broken gates, and deteriorating finishes. Two positive reviews noted quiet conditions and spacious floor plans, though the majority of feedback indicates significant property upkeep and cleanliness challenges.

Residents report significant inconsistencies in maintenance responsiveness, with repair requests taking months to complete. Parking availability and common-area upkeep are recurring concerns, alongside additional fees for services like trash and pest control. Positive feedback highlights the gym facility, pool area, and card-based security access, though these amenities are overshadowed by maintenance and management communication issues in most reviews.

Location offers proximity to work and nearby stores within 10 minutes, with a quiet residential setting and good spacing between units. However, the property is situated near a water treatment plant and fire station, resulting in odor and noise concerns. Parking access and transit convenience are not prominently addressed in available reviews.