Avalon

Avalon Maplewood receives overwhelmingly positive feedback, with 85% of reviews rating the property favorably. Residents consistently praise the responsive and professional management and maintenance teams, clean facilities, and well-maintained amenities including gym, parking, and outdoor spaces. A small minority of reviews cite concerns about maintenance delays, property condition issues, and fee transparency, though most residents report quick issue resolution and strong staff responsiveness.

Management and leasing staff are consistently praised for responsiveness, friendliness, and helpfulness throughout the leasing and move-in process. Maintenance teams are noted for quick response times and professional service on repair requests. A small number of residents report delayed maintenance responses and unresponsive communication during move-out, particularly regarding deposit returns.

Maintenance service at this property receives overwhelmingly positive feedback, with 13 of 15 selected reviews rating the maintenance team highly for responsiveness, professionalism, and follow-through on repairs. Residents consistently report quick response times to work orders covering appliances, HVAC, plumbing, and other issues. Two negative reviews cite delayed or unresolved maintenance requests and unresponsive management, though these represent a minority perspective among the selected reviews.

Amenities and shared spaces are generally well-maintained, with residents consistently praising the gym, outdoor areas, and parking garage. Package security has improved with the concierge service, though theft remains an occasional concern. Common area upkeep is mixed—while many spaces are clean, some residents report littering issues and furniture needing updates, particularly on the rooftop.

The building features modern finishes, quality appliances, and well-maintained common areas including a gym, rooftop, and outdoor spaces. Maintenance response is generally prompt and effective, though some residents report occasional delays or unresolved requests. Noise levels vary by unit location, with street-facing apartments experiencing external noise; interior hallways are typically quiet. Cleanliness of common areas is mostly well-maintained, though occasional littering in shared spaces has been noted.

The property offers convenient access for healthcare workers due to proximity to major hospitals, and features accessible parking with reliable spot availability. However, location drawbacks include distance from transit, restaurants, and entertainment venues. Street-facing units experience noise from nearby commercial activity, particularly on weekends.