Sable

Residents report a significant divide in experiences, with strong praise for leasing and maintenance staff, location, and amenities, but widespread concerns about infrastructure issues and management responsiveness since recent ownership changes. Recurring problems include water service disruptions, elevator failures, and communication gaps, though some residents note recent improvements in community programming and event quality.

Management responsiveness and staff professionalism vary significantly by tenure and management transition. Positive reviews consistently praise leasing and office staff for helpfulness during move-in and lease processes, while negative reviews—concentrated after the 2025 management transition—cite poor communication, delayed maintenance responses, and billing issues. Recent reviews indicate management has become more receptive to resident feedback, though persistent infrastructure problems (water outages, elevator failures) and staffing cuts remain concerns.

The building has experienced a significant decline in maintenance and operations since management changed from Urby to Veris in 2025. Recurring issues include persistent water problems (no water, discolored water, inconsistent hot water), frequent elevator breakdowns causing extended wait times, and noise from surrounding construction. While some residents praise responsive maintenance and cleanliness under previous management, recent reviews consistently report slow response times, poor communication about outages, and deteriorating building conditions despite premium rent.

The building offers strong amenities including a well-maintained gym, pool, and community spaces, with responsive maintenance and package services when staffing is adequate. However, recent management transitions have created significant operational challenges: elevator delays, inconsistent package room access due to reduced hours, recurring water infrastructure issues with poor communication, and gym equipment maintenance delays. Resident experiences vary sharply depending on tenure and management period, with particular concerns about staffing cuts, billing clarity, and the reliability of building systems.

Maintenance responsiveness and water infrastructure issues dominate recent feedback. While individual maintenance staff members receive consistent praise for professionalism and promptness, the building has experienced recurring plumbing and hot water problems—including multi-month outages, discolored water, and building-wide service losses—with delayed repairs and limited proactive communication from management. Response times and follow-through have declined notably since recent management transitions, though some residents report improved conditions under current oversight.

The location offers strong transit access with proximity to PATH stations and light rail, plus nearby retail and dining options, making commutes to Manhattan convenient. However, recent reviews highlight significant infrastructure issues including elevator breakdowns, water quality problems, and extended outages that undermine the location's convenience advantage. Staff responsiveness to maintenance requests was previously strong but has declined following recent management changes.