The Jordan

Resident experiences at this property are sharply divided. Positive reviews highlight well-maintained facilities, responsive staff, and strong community atmosphere, while negative reviews center on lease administration disputes, security deposit handling, rent increase practices, and communication responsiveness. Key concerns include lease cancellation procedures, move-out fee calculations, and perceived inconsistency in rent pricing across comparable units.

Management responsiveness and communication practices are inconsistent across resident experiences. While some residents report quick response times and helpful staff, others describe unresponsive communication via calls and emails, along with concerns about billing practices and security deposit handling. Billing disputes and move-out fee calculations have been cited as sources of friction.

Reviews reflect mixed experiences with building quality. One resident reported satisfaction with property maintenance and upkeep over a 5-year tenure. Another raised concerns about move-out fees and documentation. Building condition and maintenance appear to be areas of focus for management.

One resident reported a significant dispute regarding move-out charges, citing an initial fee of over $8,500 that was later reduced to $901 without provided documentation. The resident expressed concern about the lack of transparency in the fee calculation and adjustment process. This single review does not establish a pattern across the property's amenities and shared spaces.