The Modern

The Modern offers a well-maintained building with exceptional amenities, stunning views, and a highly responsive maintenance team that typically addresses requests same-day. Staff professionalism and friendliness are consistently praised by long-term residents, though a small number of guests report inconsistent front-desk interactions. EV charging infrastructure presents a significant concern for electric vehicle owners, with limited availability, frequent outages, and inadequate reservation enforcement creating ongoing frustration.

Management and staff responsiveness are major strengths, with most residents praising the leasing office, front desk, and maintenance teams for their professionalism, friendliness, and prompt service. However, some residents report inconsistent staff interactions, billing concerns including sudden rent increases, and slow response to certain maintenance or safety issues. Communication and policy enforcement appear to vary by individual staff member and situation.

The Modern offers exceptional amenities including a fitness center, infinity pool, spa facilities, game rooms, and outdoor dining areas that residents consistently praise. Maintenance is highly responsive, with most requests addressed same-day, and common areas are well-maintained and clean. Package handling is organized with dedicated mailroom services, cold storage, and Amazon lockers. Staff across front desk, maintenance, and concierge roles are noted as friendly and attentive, though two reviews raised concerns about management interactions and building security issues.

The Modern offers well-maintained apartments with strong sound insulation, responsive maintenance service, and clean common areas that residents consistently praise. Building amenities, views, and location are standout features. However, some residents report ongoing challenges with ventilation systems, odor control from neighboring units, security protocols, and occasional inconsistency in front desk service quality.

Maintenance requests are consistently addressed promptly, often on the same day or within hours of submission. Residents report that maintenance staff are professional, courteous, and thorough in completing repairs and replacements, from appliance fixes to painting and general upkeep. The maintenance team's responsiveness and quality of work are among the most frequently praised aspects of the property across all selected reviews.

Residents consistently praise the property's convenient location with easy access to downtown Fort Lee, the George Washington Bridge, and a private shuttle service to the city. Shopping, dining, and recreational amenities are within walking distance or a short drive, with nearby Palisades Interstate Park offering outdoor recreation. The location is frequently cited as a key factor in residents' long-term stays, with many noting the effortless commute to the city.