Windsor at Mariners

Windsor at Mariners delivers a consistently positive resident experience, with exceptional staff performance across leasing, concierge, and maintenance teams being the standout feature. Residents praise the well-maintained building condition, responsive service, premium amenities, and desirable waterfront location with convenient transit access. While the vast majority of feedback is highly favorable, a small number of residents have raised concerns about rental increases and move-out fees.

Management and staff across leasing, concierge, and maintenance consistently receive praise for responsiveness, professionalism, and attentiveness. Residents report quick resolution of maintenance requests and seamless lease processes. Two reviews raised concerns about rent increases and move-out fees, though these represent a small minority of feedback.

The maintenance team consistently delivers rapid response times, typically arriving within minutes to hours of service requests, and completes repairs efficiently on the same day. Residents praise the professionalism, courtesy, and quality of work across all maintenance categories including plumbing, HVAC, and appliance repairs. The team is noted for attention to detail, cleanliness during repairs, and going above and beyond to ensure resident satisfaction.

Residents consistently praise Windsor at Mariners' location in Edgewater for its convenient access to transit, particularly the nearby ferry to Manhattan with a 13-minute commute. The property offers walkable access to diverse dining, high-end shopping, and the Hudson River Walk, with Whole Foods and Trader Joe's within walking distance. The waterfront setting provides exceptional views of the Hudson River, George Washington Bridge, and Manhattan skyline.

The building is generally well-maintained with thick walls and solid construction that residents appreciate for noise insulation. Maintenance staff are responsive and professional, addressing repair requests promptly. One resident reported significant mold issues and concerns about declining upkeep over time, though the majority of reviews highlight the building's good condition and cleanliness.

Residents consistently praise Windsor at Mariners Landing's well-maintained amenities, including a pool (both outdoor and heated indoor), gym, sauna, tennis courts, and on-site dry cleaner. The property grounds and common spaces—including a grill deck and landscaped lawn—are noted as attractive and well-kept. Staff across leasing, concierge, and maintenance are frequently highlighted for responsiveness and professionalism. Long-term residents report sustained satisfaction with the building's condition and upkeep over many years.