The Modern

The Modern offers modern, spacious apartments with convenient transit access and responsive leasing staff, but residents report significant ongoing issues with frequent fire alarm activations, thin sound insulation, and maintenance communication gaps. While some residents praise management responsiveness and building cleanliness, others describe poor construction quality, inadequate guest parking, and unresolved repair requests. The property presents a mixed experience where apartment quality and location appeal are offset by operational and structural concerns.

Management responsiveness is inconsistent, with positive experiences during leasing and move-in contrasting sharply with delayed responses to maintenance requests and repair issues. Communication challenges are a recurring concern, particularly regarding back-office staff accessibility and follow-up on submitted maintenance requests. While some residents report helpful and professional management, others describe difficulty reaching staff and unresolved structural and operational issues.

Residents report significant building quality concerns, particularly frequent fire alarms (often occurring at night), thin walls with poor noise insulation from neighboring units and external sources like nearby bus depots, and maintenance issues including water damage and frozen pipes. While some residents praise the modern finishes, spacious layouts, and cleanliness, others describe structural gaps, pest problems, and unresponsive maintenance communication. Building condition experiences vary considerably depending on location within the property and management responsiveness.

The Modern offers modern apartments with in-unit laundry, a fitness center, community rooms, and a rooftop lounge in a secure, well-maintained building with convenient transit access. Amenities are generally well-regarded, though frequent fire alarms, inadequate guest parking (5 spaces for 100+ residents), and mailroom disorganization are recurring concerns. Communication and maintenance responsiveness have improved over time, though back-of-house staff accessibility remains inconsistent. Hard water mineral deposits and thin sound insulation are property-specific issues some residents experience.

The property offers strong transit access with nearby bus and train stations, enabling a convenient 30-minute commute to NYC for many residents. However, location convenience is significantly offset by limited guest parking (5 spaces for 100+ residents), proximity to a bus depot with backup alarms, and limited nearby retail and amenities within walking distance. The commute advantage is the primary location strength, while parking logistics and ambient noise from transit infrastructure are recurring concerns.

Maintenance response times vary significantly at this property. Some residents report quick repairs and responsive management, while others describe months-long delays on critical issues like structural damage and water damage, with multiple ignored work orders. Communication gaps appear to be a recurring concern, though recent updates suggest some improvement in responsiveness and follow-through on repair requests.