The Slater Apartments

The Slater Apartments offers modern, spacious units in a convenient location near RDU with generally positive resident experiences, though maintenance responsiveness, noise isolation, and construction quality issues create significant concerns for some residents. Staff friendliness and leasing support are consistently praised, while recurring problems include sound transmission between units, pest control inconsistencies, appliance repair delays, and communication gaps on maintenance requests. Amenities and location are strong assets, but operational execution and building construction standards need improvement to match the property's premium positioning.

Management and leasing staff receive consistently positive feedback for friendliness, helpfulness, and responsiveness during the move-in process and tours. However, residents report significant issues with ongoing communication, maintenance request follow-up, billing system clarity, and fee handling after move-in, with some describing delayed resolutions and feeling that management allows issues to fall through the cracks.

Amenities at this property are generally well-regarded, with residents praising the gym, pool, clubhouse, and ample parking. Valet trash service is convenient, though some report inconsistent pickup. However, maintenance responsiveness and common-area upkeep present concerns—residents report delayed repairs, outdoor amenity issues, and pest problems in shared spaces.

The property benefits from a convenient location near the highway and neighboring companies, with ample parking availability that residents appreciate. Most visitors and residents praise the accessible location and proximity to RDU airport. However, some residents report concerns about parking lot safety due to speeding and stop sign non-compliance, and noise issues from neighboring units and outdoor activity that affect sleep quality.

Maintenance responsiveness is a significant concern, with residents reporting delayed repairs, incomplete work, and lack of follow-up on requests. Kitchen and appliance repairs—including faucets, dishwashers, and grills—have experienced extended delays or remain unresolved. Communication gaps are evident, with residents receiving no updates unless they initiate follow-up contact, and the property's Resident Portal app has created additional complications affecting payment processing and maintenance request submission.

Residents report significant building quality concerns, including poor noise insulation that allows sound from neighboring units and common areas to transmit easily, construction defects such as gaps in baseboards and uneven flooring, and maintenance issues with finishes and appliances. Cleanliness and pest control are recurring problems, with hallways described as dirty and insect-infested despite paid pest control services. Maintenance responsiveness is inconsistent, with scheduled repairs sometimes not completed as promised.