Residences At Shiloh Crossing Apartment Homes

Residences at Shiloh Crossing delivers a highly positive resident experience, with 92% of reviews rating the property favorably. Residents consistently praise responsive maintenance service, professional and welcoming management staff, well-maintained grounds and amenities, and frequent community events that foster neighborhood connection. A small number of concerns have been raised regarding vehicle security incidents and occasional pest management issues, though these represent a minority of feedback.

Management and leasing staff are consistently praised for being responsive, professional, and accommodating, with maintenance requests typically handled quickly and efficiently. The office team is noted for friendly communication and helpfulness throughout the leasing and residency process. However, a small number of residents reported significant issues with pest control responsiveness and occasional communication lapses, though these represent a minority of experiences.

Maintenance services at this property receive consistently positive feedback, with residents reporting prompt response times, often same-day or within hours of submitting work orders. Maintenance staff are described as professional, courteous, and knowledgeable across appliance repairs, HVAC, plumbing, and general maintenance issues. Residents highlight reliable follow-through on repairs and a proactive approach to addressing maintenance concerns.

The property offers a convenient location in the Morrisville/RDU area with walkable access to nearby retail including Walmart and restaurants. Residents consistently praise the proximity to shopping, dining, and highway access, along with well-maintained grounds and ample outdoor spaces for walking and recreation. The neighborhood is described as safe and pedestrian-friendly with good community amenities.

Residents consistently praise the property's well-maintained amenities, including a resort-style pool, fitness center, and clubhouse with regular community events. Common areas, grounds, and shared spaces are described as clean and beautifully maintained. Management and maintenance staff are noted as responsive and professional. One isolated report of pest activity and occasional concerns about office communication represent minor exceptions to otherwise positive feedback.

Most residents report well-maintained units and common areas with responsive maintenance service. However, pest control issues have been a significant concern for some residents, with reports of ongoing infestations despite weekly pest control visits. Noise insulation and neighbor-related disturbances have also been documented as problems affecting resident comfort.