Mendenhall Square

Resident experiences at this property are mixed. Positive reviews highlight the location near UNCG, courteous staff, and generally quick maintenance response. However, negative reviews consistently report significant maintenance issues including HVAC failures, mold, water damage, and appliance problems, along with concerns about rent increases, limited laundry facilities, parking policies, and communication responsiveness.

The property offers walkable access to UNCG and nearby retail on Tate Street, which residents appreciate. However, parking availability is a concern, with guests reportedly having limited options and needing to park off-site. Maintenance responsiveness has been mixed, with some reports of quick service and others describing slow response times for significant issues including HVAC failures, mold, and water damage.

Resident experiences with management staff vary. One resident reported positive interactions with office staff described as nice and polite. Another resident raised concerns about communication responsiveness regarding noise complaints and neighbor-related issues. Overall feedback on management communication and responsiveness is mixed.

Residents report significant maintenance challenges including non-functional or slow-to-repair HVAC systems, mold and water damage issues, and delayed appliance repairs. Multiple tenants experienced heating failures in winter and cooling failures in summer, with some repairs taking extended periods. Common issues include broken dishwashers, damaged ceilings from water intrusion, and malfunctioning shared laundry equipment.

This property has experienced significant building condition issues reported by multiple residents. Key concerns include persistent mold growth, non-functional HVAC systems leaving units without adequate heating or cooling, water damage affecting ceilings, and slow maintenance response times. Appliance failures and window damage have also been documented.