Westmont Village

Westmont Village offers spacious townhomes in a quiet, well-located community with generally positive resident experiences. The property features clean, modern units with responsive maintenance service and convenient access to highways, uptown, and local amenities. However, recent communication challenges and inconsistent responsiveness from management have created frustration for some residents, particularly regarding maintenance follow-up and lease renewal inquiries.

Management responsiveness is inconsistent across the property. While leasing and office staff receive strong praise for efficiency and communication during the move-in process, ongoing maintenance communication and issue resolution present significant challenges. Residents report difficulty reaching staff for renewal inquiries and extended delays on maintenance projects with poor follow-up communication.

The property offers a well-located community with convenient access to highways, uptown, and nearby stores, positioned in a quiet, peaceful neighborhood. Residents consistently praise the responsive staff and well-maintained grounds. Some residents note the property lacks certain amenities like pools or gyms, though the location and tranquil setting appeal to those prioritizing peace over extensive on-site facilities.

The property offers a well-maintained, clean environment with modern buildings and responsive staff in a convenient location. However, amenities are limited—residents note the absence of common facilities like a gym, pool, and pet amenities—and existing shared spaces require more consistent upkeep and maintenance attention.

Maintenance experiences at this property vary significantly. While some residents report efficient work order handling and responsive staff, others have experienced extended project timelines and communication gaps, particularly during complex repairs involving mold remediation. Unfinished work leaving units in compromised condition and difficulty reaching maintenance or management for updates are key concerns raised.

One resident reported a significant maintenance issue involving water damage and mold discovery that required extensive drywall removal. The repair project remained incomplete for weeks, leaving the unit with open wall sections. The resident cited lack of communication from maintenance and management as a primary concern, with calls and emails going largely unanswered.