The Northside at Merrimon

Hawthorne Northside offers a highly valued residential experience, with 97 of 100 reviews expressing positive sentiment. Residents consistently praise the accessible and friendly management and maintenance staff, convenient location near downtown Asheville and UNCA campus, and well-maintained grounds with appealing amenities including a fitness center, community garden, and dog park. The property features historic charm with renovated units offering hardwood floors and modern appliances. While most residents report prompt maintenance response and strong community engagement, a small number of reviews note concerns about aging building infrastructure, thin walls, recurring plumbing issues, and rent increases.

The property's location is consistently praised as a major strength, offering convenient proximity to downtown Asheville, UNCA campus, grocery stores, restaurants, and public transit. Residents highlight the walkability to shops, dining, and local attractions, with many noting the short commute times to downtown and nearby amenities. The neighborhood is described as safe and quiet despite its central location, making it particularly appealing for students and professionals.

Management and office staff consistently receive praise for being friendly, helpful, responsive, and accessible to residents. Maintenance requests are typically addressed promptly, often within hours to days. Staff organize community events and activities, and the office is described as welcoming for resident concerns. Rent increases are a recurring concern among residents.

Maintenance staff are consistently responsive and accessible, with most residents reporting same-day or next-day service for repair requests. The team is frequently praised for professionalism and efficiency in addressing HVAC, plumbing, and appliance issues. However, some residents note that while repairs are completed promptly, the quality of certain fixes may be inconsistent, and older building systems occasionally require repeated attention.

Residents consistently praise the property's amenities, including a 24-hour fitness center, business center with printing and coffee station, dog park, and laundry facilities. Management and maintenance staff are frequently noted as responsive and friendly, with service requests handled promptly. The location near downtown, shops, and schools is highlighted as a major advantage, and parking is reported as plentiful. While the fitness center is described as small, it is well-maintained; some residents note the property lacks a pool.

Residents consistently praise the building's updated finishes and modern renovations, along with responsive maintenance service. However, thin walls are a recurring concern affecting noise insulation, and the older building structure presents occasional maintenance challenges. Overall, the property is well-maintained with functional systems, though some residents note the age of the building infrastructure limits soundproofing effectiveness.