The Avery

The Avery offers a well-maintained, modern apartment community with strong staff support and convenient downtown location. Residents consistently praise the professional, responsive maintenance team and welcoming office staff, along with clean facilities and quality amenities including gym, rooftop space, and dog-friendly features. Most concerns center on neighborhood conditions outside the property and occasional policy enforcement issues, with the vast majority of residents reporting positive overall experiences.

Management and office staff receive consistently positive feedback for friendliness, professionalism, and responsiveness to resident needs. Maintenance requests are typically handled promptly and thoroughly. Two concerns emerged: one resident reported ongoing policy enforcement issues related to smoke-free regulations and limited after-hours package room access, and another noted management changes preceded a period of operational difficulties.

Maintenance requests are consistently handled promptly and professionally, with residents reporting quick response times and thorough repairs. The maintenance team is described as friendly, knowledgeable, and attentive to detail, contributing significantly to overall resident satisfaction. Service requests are completed efficiently, and staff demonstrate a collaborative approach to building upkeep and resident support.

The property offers excellent walkability and convenient access to downtown Asheville, River Market Arts District, restaurants, and entertainment venues. Parking is readily available on-site, and the location supports an urban lifestyle with easy access to amenities. Some residents note concerns about the surrounding neighborhood environment, though this is acknowledged as a broader area characteristic rather than a property-specific issue.

Residents consistently praise the property's amenities, including a well-maintained gym, rooftop lounge with grill, and clean common areas. Staff are frequently noted as friendly and responsive. However, some residents report concerns about package room access limitations during business hours and enforcement of the smoke-free policy in shared spaces.

Residents consistently praise the building's cleanliness, well-maintained condition, and attractive finishes throughout common areas and units. New construction and recent renovations contribute to the overall excellent physical condition. Maintenance staff respond promptly to service requests, and the building is regularly upkept with attention to detail.