Village at Broadstone Station

Village at Broadstone Station is widely praised for its convenient location near Walmart and shopping, responsive maintenance team, and friendly staff. The community offers spacious apartments, well-maintained grounds, and good amenities including a pool and gym. However, some residents report concerns about noise from neighbors, thin walls, high rent increases, and occasional maintenance issues that take time to resolve.

The property benefits from an excellent location with convenient access to shopping, dining, and major routes. Walmart is within walking distance, and residents appreciate proximity to restaurants, grocery stores, and US Route 1 for commuting. The community is consistently described as quiet, safe, and well-maintained, with responsive maintenance and friendly staff.

Management and office staff are consistently described as friendly, professional, and responsive to resident needs, with prompt maintenance service being a notable strength. Most residents report positive interactions with leasing and office teams, though a small number of reviews cite concerns about management responsiveness to maintenance issues and property upkeep inconsistencies. Communication is generally professional, and staff are noted for their willingness to work with residents on move-in and ongoing concerns.

Amenities at this property include a pool, gym, laundry facilities, playground, dog park, and BBQ grills. Maintenance and grounds upkeep are generally responsive and well-regarded, though trash and cardboard collection experience occasional backups. The pool has undergone recent renovations and is typically well-maintained, though it experienced extended closures in prior years. The gym is functional but some residents note it could benefit from equipment updates and expanded machine variety.

Maintenance service at this property shows a stark divide in resident experiences. The majority of reviews praise prompt response times, timely completion of work orders, and a professional maintenance team that handles requests efficiently—often within 48 hours. However, one detailed review documents an extended unresolved plumbing and hot water issue spanning months, with concerns about the depth of diagnostic work and follow-through on requests for professional inspection.

Residents report thin walls that transmit neighbor noise as a consistent concern across the property. Building cleanliness varies significantly, with some areas well-maintained while others show visible wear, stains, and accumulated items on common areas. Move-in condition requires tenant attention, as units may need deep cleaning before occupancy. Maintenance staff responsiveness is noted positively, though upkeep and grounds management appear inconsistent.