Fieldpointe of St. Louis

Fieldpointe experiences a stark divide in resident satisfaction, with 70% positive reviews praising responsive leasing staff and recent management improvements, while 28% negative reviews cite serious maintenance failures, water damage, mold, pest infestations, and excessive fees. Common issues include delayed unit preparation, unresponsive maintenance requests, and move-in condition problems, though some residents report improved service under current management. Fee structures and communication gaps remain persistent concerns.

Management experiences at this property are highly polarized. Positive reviews consistently praise leasing and office staff for responsiveness, professionalism, and helpfulness during move-in and lease processes. However, negative reviews frequently report delayed maintenance responses, inconsistent communication, unresolved unit issues, and billing concerns including unexpected fees. Several residents describe challenges obtaining timely maintenance completion and difficulty reaching office staff, while others report the property has improved under current management.

Maintenance experiences at this property are highly inconsistent. While some residents report responsive and skilled maintenance staff who resolve issues quickly, others describe prolonged delays, incomplete work orders marked as completed without repairs being made, and recurring problems including plumbing failures, mold, and water damage. Communication around scheduling and repair timelines is frequently cited as unclear, and some residents report needing to follow up multiple times or visit the maintenance office in person to ensure work is completed.

Residents report significant building quality concerns including mold, water damage, and pest issues that persist despite maintenance requests marked as completed without actual repairs. Move-in conditions frequently do not match advertised units, with dirty floors, broken appliances, and damaged fixtures common. Maintenance responsiveness is inconsistent, with extended timelines for repairs and reliance on third-party contractors that do not resolve issues effectively.

Residents consistently praise the property's amenities, particularly the gym, pool, and dog park, along with the welcoming leasing staff. However, maintenance responsiveness and common-area upkeep present concerns, with reports of recurring unit issues and pet-related debris in shared spaces. Fee structure—including parking, resident allocation, utilities, and gym charges—is a notable point of friction for some residents.

The property benefits from a great location with convenient access to amenities. Residents appreciate the proximity and overall convenience of the area for daily needs and activities.