The Penfield

The Penfield offers a well-maintained downtown St. Paul apartment community with strong staff responsiveness and quality amenities including a pool, sauna, and fitness center. Residents consistently praise the friendly and knowledgeable leasing and office staff, prompt maintenance service, and community events that foster resident connection. While the property is generally well-regarded, some residents note concerns about pricing relative to unit size, neighborhood safety issues, and limited grocery options following a retail transition.

The Penfield offers well-maintained amenities including a pool, sauna, gym, and courtyard that residents consistently praise. Maintenance requests are typically resolved quickly, and common areas are kept clean. The property features underground heated parking and convenient access to an on-site grocery store. Most residents report positive experiences, though some note the gym could be larger and the pool space is somewhat limited.

Management and office staff are consistently responsive, friendly, and helpful across leasing, maintenance coordination, and resident communication. The team actively organizes community events and demonstrates genuine care for resident needs. Two isolated negative experiences contrast sharply with the overwhelming majority of positive feedback about staff professionalism and issue resolution speed.

The Penfield offers an excellent downtown St. Paul location with convenient access to public transit, nearby grocery shopping via the on-site Lunds & Byerly's, and proximity to restaurants and entertainment. Residents consistently praise the underground heated parking garage, walkable neighborhood, and access to highways 94 and 35. The location provides a strong value proposition for professionals working downtown, though some note ongoing street construction in the area.

The Penfield demonstrates strong building quality with well-maintained common areas, clean facilities, and responsive maintenance service that typically resolves issues within 24 hours. Residents consistently praise the building's finishes, thick walls that provide good noise insulation, and courtyard upkeep. One review noted elevator downtime and pest control concerns, though the majority of feedback reflects satisfaction with the property's physical condition and cleanliness standards.

Maintenance requests are consistently addressed promptly, with residents reporting same-day or quick resolution of work orders. Staff across maintenance and management teams are described as responsive, friendly, and respectful in their interactions. The property maintains clean common areas and parking facilities, supporting a well-maintained living environment.