ReNew Minnehaha

Woodhaven offers spacious units in a convenient location with responsive maintenance and generally helpful staff, though residents report ongoing concerns about maintenance delays, pest control issues, rent increases, and amenity availability. The property has undergone recent management changes and improvements, with many residents appreciating the current team's responsiveness, though some long-term residents cite historical service inconsistencies and building condition issues.

Management responsiveness and staff professionalism have improved significantly under current leadership, with residents reporting prompt maintenance response times and helpful communication. However, experiences vary considerably—some residents praise the office staff's accessibility and problem-solving approach, while others report delayed responses to maintenance requests, unresolved unit issues, and communication gaps. Move-in processes and lease application timelines have been inconsistent, and some long-standing maintenance problems (appliance failures, ceiling damage, pest issues) persist despite reported improvements.

Maintenance response times are generally quick, with most requests addressed same-day or within 24 hours. Staff are consistently described as responsive, friendly, and effective at repairs including plumbing, HVAC, appliances, and building systems. However, some residents report significant delays on specific requests, with one case taking over a month to resolve kitchen electrical outlets. Current maintenance performance is noted as improved compared to previous management.

The property features amenities including a pool and gym, though the pool has experienced extended closures and repair issues that have disappointed residents. Maintenance responsiveness has improved under newer staff, though common-area upkeep—including parking lot trash, snow removal, and structural maintenance—remains inconsistent. Parking is limited, and package delivery to lockers is unreliable. Communication from management regarding amenity access and maintenance requests has been a recurring concern.

Building condition issues are frequently reported, including water damage, mold, structural deterioration (sagging drywall, cracked ceilings), and pest problems. Maintenance responsiveness is inconsistent—some residents report prompt service, while others describe months-long delays for repairs. Common concerns include aging infrastructure (pipes, windows, heating systems) and cleanliness standards. Positive feedback highlights efficient heating systems and occasional responsive maintenance efforts.

The property benefits from a convenient location with good transit access, nearby stores, and quick highway access via Crosstown and I-35W. However, parking and grounds maintenance present challenges, including ice accumulation in parking areas and driveways during winter months. Residents appreciate the neighborhood convenience despite mixed experiences with overall property upkeep.