Excelsior Lake Apartments

Resident experiences at this property are mixed, with some appreciating the location and staff friendliness, while others report significant maintenance and property upkeep concerns. Common issues include pest problems (bugs, gnats), drainage and parking lot conditions, aging infrastructure (windows, wifi, appliances), and slow maintenance response times. Communication responsiveness has been inconsistent, and property grounds maintenance appears to be a recurring concern.

Residents report significant maintenance and upkeep issues across shared spaces and amenities. Common concerns include parking lot deterioration with potholes and poor drainage, inadequate garage infrastructure, and insufficient common-area cleaning and pest management. Maintenance response times are noted as slow, and landscaping and exterior grounds require attention.

Residents report significant upkeep concerns across the property, including water pooling in the parking lot, potholes, and sparse landscaping. Interior maintenance issues include pest problems, outdated windows, and hallway cleanliness concerns. Maintenance response times are noted as slow, and infrastructure like garages lack basic amenities such as electricity and door openers.

The location itself is appreciated by residents, but the property suffers from significant maintenance and upkeep issues that detract from the living experience. Parking lot conditions include large potholes, and garage facilities lack electricity and door openers, with water drainage problems during rain. Common areas and landscaping require better maintenance and management of resident activity.

Residents report concerns with maintenance responsiveness and property upkeep. Management reportedly works on their own schedule rather than prioritizing resident requests, and follow-through on promised resolutions has been inconsistent. Parking lot drainage issues, building maintenance gaps, and aging infrastructure contribute to overall property condition concerns.

Maintenance responsiveness is a significant concern, with reports of delayed repairs and work orders handled on the property's schedule rather than resident urgency. Follow-through on commitments, including promised compensation and appliance repairs, has been inconsistent. Building maintenance issues including pest control, window sealing, parking lot drainage, and hallway upkeep appear to need attention.