Radius at Ten Mile

Radius at 10 Mile receives predominantly positive feedback, with 68% of reviews rating the property favorably. Residents consistently praise the leasing and maintenance staff for responsiveness and professionalism, with many noting quick service turnaround. However, recurring concerns include rental rate increases, maintenance issues that require multiple service calls, communication gaps from management on complex problems, and amenity limitations such as lack of in-unit washers/dryers. Property condition issues like pest infestations, lighting failures, and deferred maintenance have been reported by some residents.

Management responsiveness and communication are inconsistent, with residents reporting significant gaps in office follow-up, billing errors, and unresolved maintenance issues, though some staff members receive praise for professionalism and helpfulness. Positive experiences highlight timely maintenance response and courteous leasing staff, while negative reviews cite delayed callbacks, unclear billing practices, and inadequate resolution of recurring problems like pest control and safety concerns. Staff turnover and inconsistent knowledge among office personnel contribute to communication breakdowns.

Maintenance response times are generally quick, with most requests addressed same-day or next-day, and staff are frequently praised as professional and efficient. However, work quality issues persist, with some residents reporting incomplete repairs requiring follow-up visits and unresolved problems like pest control and appliance malfunctions. Communication gaps between maintenance completion and management follow-up create frustration, particularly for complex or recurring issues.

Building quality concerns center on pest control issues, noise insulation, and maintenance responsiveness. Residents report ongoing problems with rodents and insects that have persisted despite multiple service calls and inadequate follow-up communication. While some residents praise spacious layouts and responsive maintenance for routine repairs, others note deteriorating building conditions, including chipping finishes, poorly maintained doors, and exterior disrepair in areas like the carport.

Residents report significant concerns about management responsiveness, with multiple complaints about unanswered calls, emails, and unresolved maintenance issues. Rental increases are a recurring frustration, with some residents experiencing substantial year-over-year hikes without corresponding unit upgrades. Shared amenities including laundry facilities (limited availability), pool access, and common-area maintenance are cited as problematic, and several residents note the absence of in-unit washers and dryers despite rising costs.

The property benefits from a convenient Southfield location with proximity to restaurants and entertainment options. Residents consistently praise the accessible location and nearby amenities. One resident noted concerns about secondhand smoke affecting indoor air quality, which may impact comfort depending on unit location and neighbor activity.