Pinehurst Townhomes

Pinehurst offers spacious townhomes in a well-maintained community with convenient location near schools and shopping, supported by responsive maintenance service and generally positive staff interactions. Most residents praise the property condition, amenities like the pool, and quick maintenance response times. However, some residents cite concerns about rent pricing relative to unit age and condition, occasional maintenance delays, trash management, and communication responsiveness.

Management and leasing staff are consistently described as responsive, professional, and helpful, with strong communication about maintenance issues and a smooth leasing process. Maintenance requests are handled promptly, often within one to three days. However, some residents report concerns about pricing relative to unit condition, late fees, and policy enforcement, suggesting mixed experiences with billing and lease terms.

Maintenance service is consistently praised for prompt response times, typically within one to three days for work orders. Most residents report effective repairs and friendly staff interactions. However, one resident experienced extended downtime with a non-functional air conditioning unit that required hotel stays, indicating occasional gaps in repair completion timelines.

Residents report recurring issues with amenity availability and maintenance of shared spaces. The pool experiences frequent closures, and trash and dumpster management in common areas appears inadequate, with overflow observed on the ground. Parking lot conditions and overall upkeep of shared facilities are cited as concerns relative to rental costs.

Maintenance response is reliable, with repairs typically completed within three days. However, residents report significant concerns about noise insulation between units, with sound transmission from adjacent units and between floors noted as a recurring issue. Building finishes are described as outdated relative to rental rates, and the property's overall condition does not align with pricing.

The property offers convenient access to nearby restaurants and stores while maintaining a quieter residential setting away from the town center. This location appeals to residents seeking a balance between neighborhood amenities and peaceful surroundings.