24 at Bloomfield

Most residents praise the property's modern condition, resort-style amenities, responsive maintenance team, and welcoming leasing staff. However, recurring concerns include poor sound insulation between units, undisclosed fees and utility charges, noise enforcement challenges, and communication gaps regarding lease terms and tax obligations related to the property's Pontiac jurisdiction despite its Bloomfield address.

Maintenance requests are typically resolved quickly, often same-day or within 1-2 days, with staff demonstrating professionalism and thoroughness in repairs. Common issues addressed include HVAC, plumbing, appliances, and general repairs, with technicians conducting tests and follow-up to ensure work quality. Two negative reviews cited unresolved noise complaints and one instance of staff conduct concerns, though these represent a small minority among the 35 selected reviews.

Management and office staff receive consistently high praise for professionalism, responsiveness, and helpfulness, with leasing and maintenance teams frequently noted as efficient and accommodating. However, residents report significant concerns about billing communication and transparency—particularly regarding unexpected charges and fee assessments—as well as inconsistent follow-up on maintenance issues and noise complaints. Communication gaps and unclear fee structures have created frustration among some residents, though many report positive experiences with individual staff members and same-day or next-day maintenance response times.

Residents consistently praise the property's amenities, including a large pool, fitness center, dog park, and well-maintained grounds. Maintenance response times are noted as quick and reliable, often same-day service. However, amenity crowding during peak times and package delivery issues have been reported concerns. Additional utility fees (sewer, trash, water) totaling approximately $60 monthly were added to rent, which some residents found burdensome.

The property benefits from a convenient location with nearby retail access, particularly Costco and other stores within close proximity. Parking is available on-site, eliminating the need to compete for street parking. However, one resident reported undisclosed fees totaling approximately $100 monthly beyond base rent, including water and trash removal charges that should be clarified before lease signing.

Building quality presents mixed conditions with notable concerns about noise insulation and cleanliness at move-in, though maintenance staff are responsive. Sound transmission between units is a recurring issue, particularly on lower floors, and several residents report inadequate unit preparation upon move-in. The building itself is described as new with generally clean common areas, but residents note ongoing challenges with odor issues and wear-related concerns.