Tri Star

Resident experiences at this property are mixed, with management responsiveness and maintenance speed cited as strengths by some residents, while others report significant delays in addressing maintenance issues and persistent pest and water damage concerns. The building's age is a notable factor, with reports of structural issues including roof leaks, window leaks, pipe problems, and pest infestations. Communication and follow-through on maintenance requests appear inconsistent across resident experiences.

Management responsiveness is inconsistent, with some residents reporting excellent service while others experienced significant delays in addressing maintenance issues, sometimes taking months for response or resolution. Common concerns include slow response times to reported problems, with some issues addressed through temporary fixes like painting rather than permanent repairs. Pest issues and water damage appear across units and are recurring problems that residents report to management.

Maintenance responsiveness is inconsistent, with some residents reporting positive management attention while others experienced significant delays in addressing work orders, sometimes taking months for response or resolution. Common maintenance issues include plumbing problems (leaks and drainage), HVAC failures, window leaks causing water damage, pest infestations, and mold concerns. When repairs are completed, quality and thoroughness vary, with some residents noting cosmetic fixes rather than root-cause resolution.

Residents report mixed experiences with building quality. While management and maintenance responsiveness are noted positively by some, others describe significant concerns including pest issues, water damage, mold, paint-over repairs rather than root fixes, and slow response times to maintenance requests. The building shows signs of age with maintenance challenges including window leaks, drainage problems, and heating issues.

The property offers convenient proximity to Hopkins Area, with a 10-minute walk to campus and a location in the northwest section of the university. Residents appreciate the spacious rooms and responsive maintenance team. The building is older and may experience occasional climate control and pest issues, though management addresses these promptly.