ReNew Taunton Collection

ReNew Taunton receives mixed reviews reflecting a divided resident experience. While leasing staff and maintenance personnel are frequently praised for professionalism and responsiveness, significant concerns persist regarding property maintenance, management communication, rent increases, and lease enforcement. Common issues include delayed repairs, poor common area upkeep, smoke odor in hallways, and difficulty reaching management by phone or email.

Management responsiveness is inconsistent, with frequent complaints about unanswered calls, emails, and poor communication, though some residents report positive experiences with specific staff members. Common concerns include delayed maintenance responses, inconsistent property upkeep in common areas, and challenges reaching the leasing office. Positive reviews highlight individual staff members who provide professional, attentive service, while negative reviews cite systemic communication failures and minimal accountability for unresolved issues.

Maintenance service quality is highly variable at this property. While several residents report prompt, professional repairs and positive interactions with maintenance staff, others describe rushed patch jobs, unresolved recurring issues, and difficulty reaching management to address maintenance concerns. Common complaints include poor communication responsiveness, inconsistent property upkeep in common areas, and temporary solutions that fail to fully resolve problems.

Residents report significant concerns about common-area maintenance and upkeep, with hallways, parking lots, and shared spaces frequently described as dirty and poorly maintained. Amenities advertised online—including a pool and fitness center—are either unavailable, non-functional, or smaller than expected. Package theft, laundry equipment issues, and inconsistent snow removal are recurring problems. Management communication is difficult, with calls and requests often going unanswered.

Residents report significant concerns about building quality and maintenance standards. Common issues include poor cleanliness in common areas, thin walls with noise transmission problems, inconsistent or temporary maintenance repairs, and unresolved maintenance requests. Management communication and responsiveness to resident concerns are frequently cited as inadequate.

Reviews reflect mixed experiences with location convenience. One resident praised the property's accessibility and staff responsiveness during their search process. Another resident cited parking lot maintenance challenges, particularly snow removal, as a significant concern affecting property access during winter conditions.