Avalon

Avalon Quincy delivers a strong overall resident experience, with 90% of reviews rating the property positively. Residents consistently praise the responsive and professional maintenance team, helpful leasing office staff, well-maintained facilities, and convenient location near Quincy Center and Boston access. The primary concerns raised by a small minority involve fee structures (parking and amenity charges), noise insulation between units, and move-out deposit disputes.

Management and maintenance staff are consistently responsive, professional, and friendly, with most residents praising quick resolution of requests and attentive service. The leasing office provides clear communication and helpful support throughout the rental process. A small number of residents reported concerns about security deposit handling and communication regarding move-out charges, as well as noise insulation issues.

The maintenance team consistently delivers fast, professional, and thorough service across repairs, appliance issues, HVAC, plumbing, and electrical work. Residents report quick response times to work orders, clear communication about repairs, and staff who take pride in completing tasks efficiently and completely. One resident reported ongoing issues with aging appliances, heating/cooling failures, and water temperature problems, though this represents a significant outlier among the reviewed feedback.

Amenities at this property include a pool, gym, roof deck, grills, and conference room, which residents consistently report as clean, well-maintained, and regularly updated. Maintenance staff are noted for responsive and efficient service, typically addressing requests within 24 hours. However, some residents report that parking and access to shared spaces now involve additional fees, which represents a shift from earlier policies at the property.

The property benefits from an excellent location with convenient access to shops, facilities, and services nearby, plus proximity to downtown. Residents consistently praise the responsive maintenance team and helpful leasing staff. The community offers a quiet, welcoming atmosphere with well-maintained grounds and a dog-friendly environment. One resident noted noise insulation concerns between units as a significant drawback.

Maintenance staff are responsive and professional with repairs and upkeep. However, noise insulation is a significant concern, with residents reporting substantial sound transmission from upper floors during both day and night hours. Management has acknowledged the issue relates to building construction but has not implemented solutions. Non-top-floor residents sensitive to noise may experience sleep disruption.