Loft Two Seven

Loft 27 offers spacious, well-designed apartments with high ceilings and large windows in downtown Lowell, supported by responsive maintenance and helpful office staff. Residents consistently praise the apartment quality, amenities, and service responsiveness, though experiences vary significantly based on location within the building and neighborhood factors. Parking costs and building access security are recurring concerns, while community composition and noise from neighboring units present mixed experiences depending on floor and unit placement.

Management and leasing staff consistently receive praise for responsiveness, helpfulness, and going above and beyond to assist residents. Maintenance responds quickly to requests, typically within 48 hours, and staff are described as friendly, courteous, and professional. The office team handles applications, move-ins, and ongoing tenant issues with care and efficiency. Overall, residents report positive interactions with property management across leasing, office operations, and maintenance services.

Loft 27 offers spacious, well-finished apartments with responsive maintenance and professional staff. Noise transmission between units is a recurring concern, with residents reporting audible neighbor activity through walls and ceilings. Building cleanliness and common area upkeep are generally well-maintained, though some residents note occasional litter in hallways and trash rooms. The 17-foot windows are a distinctive feature but require regular exterior cleaning to maintain appearance.

Loft 27 offers excellent walkability to downtown Lowell restaurants, shops, and entertainment, with convenient access to commuter rail and major highways. The location provides urban convenience, though residents report mixed experiences with nearby area conditions and parking logistics. Transit access and downtown proximity are consistently praised, while parking costs and availability present ongoing concerns for residents.

Residents consistently praise the property's well-maintained common areas, responsive maintenance staff, and quality amenities including in-unit laundry, gym, movie theater, and lounge spaces. Parking is available but comes at a premium cost with limited visitor parking. The building offers good soundproofing between units and features modern appliances and spacious layouts. Staff professionalism and responsiveness to maintenance requests are frequently highlighted as strengths.

Maintenance requests are consistently handled with rapid response times, typically within 48 hours or even same-day for urgent issues. Residents report that maintenance staff are responsive, effective, and keep the building and common areas in excellent condition. The team demonstrates follow-through on repairs, including appliance fixes like dishwashers and garbage disposals.