Counting House 109

Most residents report positive experiences with responsive, professional staff and efficient maintenance service. However, a significant minority experienced serious issues with water damage from roof leaks that persisted unresolved for months despite repeated repair attempts, and one resident reported pest infestation in common areas with inadequate management response. Rental costs are noted as high relative to the condition and service quality concerns raised.

Management and office staff are consistently praised for professionalism, responsiveness, and helpfulness, with maintenance requests typically completed quickly. However, two residents reported significant unresolved issues: one involving a persistent ceiling leak unaddressed over six months despite multiple repair attempts, and another regarding pest management and lack of responsiveness to resident concerns.

Maintenance requests are typically resolved quickly with professional service. Most residents report positive experiences with responsive staff and thorough work completion. One resident reported an unresolved ceiling leak issue spanning six months with multiple failed repair attempts, indicating potential challenges with complex or recurring problems.

Both reviews report persistent ceiling/roof leaks that remained unresolved for approximately six months despite multiple repair attempts and management communication. Residents expressed frustration with the building's maintenance responsiveness and the physical damage caused by water intrusion. These reports suggest significant gaps in repair follow-through and building envelope integrity.

This review reports significant concerns regarding pest management and maintenance in common areas, with the resident alleging that insects originated from hallway spaces and that management was unresponsive to the issue. The review also mentions concerns about lease enforcement and property management responsiveness.