Highlands at

Highlands at Hudson receives consistently positive feedback for its responsive maintenance team, helpful management, convenient location near shopping and Route 495, and well-maintained grounds with amenities including a pool, gym, and dog park. However, some residents report concerns about rent increases, winter snow removal delays on the uphill property, utility costs not included in rent, and occasional maintenance or pest issues. The property offers a quiet, community-focused living environment with organized events and activities.

Management and maintenance staff are consistently praised for responsiveness, professionalism, and helpfulness, with residents noting prompt issue resolution and friendly communication. The leasing and office teams organize regular community events and maintain open lines of communication. A small number of residents reported concerns about management professionalism and policy enforcement, though these represent a minority of feedback.

Maintenance at this property receives consistently high marks for responsiveness, professionalism, and prompt work order completion. Residents report that maintenance staff address repair requests quickly, from appliance issues to HVAC and plumbing concerns, with courteous and competent service. One older review noted noisy plumbing between units as a structural concern, and one negative review alleged maintenance conduct issues, but these represent outliers among overwhelmingly positive feedback about repair quality and follow-through.

The property benefits from a secluded woodland setting with convenient proximity to major shopping, restaurants, and highway access (Route 495). Most residents appreciate the quiet, private location near Hudson Commons and downtown Hudson, though one review noted limited late-night retail options and winter accessibility challenges on the uphill terrain. Parking is generally described as plentiful and accessible.

Residents consistently praise the property's amenities, including a gym, pool, basketball court, resident lounge, and garage parking. Maintenance and management staff are frequently noted as responsive and helpful. Most reviews highlight well-maintained grounds and clean common areas, though one review noted occasional maintenance gaps such as unrepaired parking lot lighting and grounds upkeep issues.

Residents report generally responsive maintenance and management that address repair requests promptly. Noise insulation varies by unit, with some residents experiencing plumbing noise transmission from neighboring units and occasional external noise. Common areas show inconsistent upkeep, with reports of deferred maintenance such as parking lot lighting repairs.