Station 117

Station 117 delivers a consistently positive resident experience, with particular strength in maintenance responsiveness and staff friendliness. The property features well-maintained grounds, quality amenities including a pool and fitness center, and active community events. While the vast majority of residents report satisfaction with service and condition, a small number have raised concerns about communication responsiveness for non-maintenance issues, security camera coverage, and noise management between units.

Management and office staff are consistently praised for responsiveness, friendliness, and professionalism, with leasing and maintenance teams frequently noted as going above and beyond. However, some residents report challenges with office communication responsiveness to non-maintenance inquiries and concerns about policy enforcement consistency. Maintenance work orders are typically handled promptly, though a small number of residents have experienced issues with management's response to security and neighbor-related complaints.

Maintenance requests are handled promptly and efficiently, with most work orders completed same-day or within hours. The maintenance team is consistently described as professional, friendly, and knowledgeable across various repair types including plumbing, appliances, drywall, and HVAC. One resident noted that while service calls are responsive, phone messages and non-emergency communication requests sometimes go unacknowledged.

Residents consistently praise the property's amenities, including the pool, gym, game room, and event spaces, which are described as well-maintained and clean. Parking is noted as plentiful and convenient. However, package theft and occasional unresponsiveness to maintenance and noise-related requests have been reported concerns. Staff responsiveness varies, with maintenance generally prompt but administrative communication sometimes lacking.

The property offers strong location convenience with proximity to major commuter routes, walking distance to commuter rail, and nearby downtown amenities. Residents consistently note ample parking availability and a quiet, well-maintained community setting. Communication responsiveness for non-maintenance issues presents a notable gap, though maintenance requests are generally addressed promptly.

Residents report significant building quality concerns including poor sound insulation between units, finish work issues, and water damage requiring mold remediation. Multiple reviews note that finishes deteriorate quickly, with reports of paint chipping, outlets cracking, and appliances causing damage to cabinetry. While local staff are noted as responsive and helpful with maintenance requests, the overall building condition does not align with rental rates, particularly given the frequency of repairs needed.