The Green at 9 & 90

The Green at 9&90 receives mixed reviews reflecting a property with strong leasing staff but significant maintenance and pest control challenges. Residents consistently praise the leasing and office team for responsiveness and professionalism, though many report ongoing issues with rodents, cockroaches, broken elevators, and poor communication from maintenance. The property shows improvement under new management, but persistent infrastructure problems and pest infestations remain major concerns for current residents.

Management responsiveness and staff professionalism are inconsistent across the property. Positive experiences highlight staff members who respond promptly to inquiries and handle lease and maintenance issues efficiently, while negative experiences cite delayed responses to emails, difficulty reaching the office, and unresolved maintenance requests. Communication gaps and billing disputes—particularly regarding security deposit deductions and unexplained fees—are recurring concerns among residents.

Residents report significant building maintenance concerns, particularly with pest infestations (roaches, mice, bed bugs), non-functional elevators out of service for extended periods, and poor cleanliness in common areas. Noise levels and trash accumulation in hallways and elevators are recurring complaints. A minority of residents report satisfactory conditions with responsive maintenance staff, though the majority experience unresolved issues and slow management response.

Amenities and shared spaces at this property face significant maintenance and upkeep challenges according to resident feedback. Elevators, trash chutes, and laundry facilities experience frequent and prolonged outages, while common areas including hallways and mailrooms report cleanliness and security concerns. Pest control issues including roaches, mice, and insects are cited repeatedly across reviews. A small number of residents report satisfaction with gym and pool amenities and responsive office staff.

Maintenance responsiveness and follow-through are inconsistent at this property. Elevators and trash chutes have experienced extended outages lasting months with unclear repair timelines, significantly impacting resident accessibility and convenience. While some residents report positive experiences with maintenance staff, recurring concerns include delayed repairs, unresolved work orders, and pest control effectiveness.

Residents highlight the property's convenient location within a vibrant, city-like setting with ample amenities including a gym, pool, and designated recreational areas. The large complex offers diverse unit options with modern upgrades like new HVAC systems, and the surrounding area provides good outdoor appeal with natural scenery. Office and maintenance staff are noted as responsive and helpful with resident concerns.