Third Square Apartments

Third Square Apartments delivers a highly positive resident experience, with 92% of reviews rating it favorably. The property excels in staff hospitality and responsiveness, maintaining clean facilities with strong amenities including two gyms, an indoor pool, and outdoor courtyard space. While most residents praise the convenient Kendall Square location and well-maintained apartments, a small number report concerns about construction noise, lease fee transparency, and maintenance response times for certain issues.

Management and staff at this property receive consistently high praise for professionalism, friendliness, and responsiveness. Concierge, leasing, and maintenance teams are frequently noted as going above and beyond to assist residents. However, a small number of residents report concerns with emergency maintenance response times, leasing office availability, and policy communication around building upgrades and fees.

Third Square offers well-maintained amenities including two gyms, an indoor pool, outdoor courtyard with barbecue area, dog park, and dedicated work spaces that residents actively use and enjoy. Parking is ample, package management is efficient, and maintenance responds promptly to requests. One resident reported construction noise affecting work-from-home experience, and another raised concerns about sound insulation between units.

The property offers excellent transit access and walkability in Kendall Square, with convenient proximity to the Red Line, grocery stores, restaurants, and major employers. Most residents praise the location's accessibility and nearby amenities. However, ongoing construction on multiple sides of the building creates significant noise and dust concerns for some units, which was not always disclosed during leasing.

Maintenance response times are generally quick, with most residents reporting positive experiences and responsive staff. However, some residents have experienced significant delays with non-emergency repairs and challenges reaching emergency maintenance personnel during critical situations like heating failures. HVAC-related issues and vendor-dependent repairs appear to extend resolution timelines.

The building features well-maintained apartments with new finishes and appliances, supported by responsive maintenance staff. However, sound insulation between units is notably thin, and external construction noise significantly impacts residents on affected sides of the building. Elevator performance and overall cleanliness are not prominently mentioned in reviews, suggesting adequate baseline conditions.