The Harris

The Harris offers luxury amenities, professional concierge service, and responsive management that residents consistently praise. However, experiences vary significantly: some residents report seamless leasing and exceptional hospitality, while others cite concerns about fee structures, enforcement of building policies, and unresolved maintenance issues like smoke odor from neighboring units.

The Harris offers premium amenities including an indoor heated pool, gym with Equinox-affiliated classes, sauna, rooftop lounge, and gaming/party rooms that residents consistently praise as top-tier. Concierge and management staff are noted as responsive and professional. However, residents should be aware of additional fees for certain amenities (gym, bike storage) and services (roof deck reservations, event room bookings), as well as potential disputes over move-out charges and parking billing.

Management responsiveness and staff professionalism receive mixed feedback. While concierge and maintenance staff are consistently praised as helpful and responsive, billing practices and policy enforcement—including fees for amenities, event space double-booking, and move-out charges—are sources of resident concern. Communication around policy details and issue resolution appears inconsistent, particularly regarding building violations and lease termination matters.

Residents report mixed experiences with building quality and management responsiveness. While the physical building itself is described as new and well-maintained with quality amenities, noise issues—including street noise and neighbor-generated disturbances—are a recurring concern. Staff are noted as helpful and responsive, though management's handling of building policies and maintenance issues has drawn criticism.

The property benefits from a strong location that residents find competitive within the local rental market. While the building itself is well-regarded, typical urban living factors such as street noise and neighbor activity are present. Building staff are responsive to location-related concerns within their control.

Maintenance staff are noted as responsive and professional. However, residents report concerns about billing practices and fee structures, including unexpected charges for amenities, disputed move-out damage assessments, and additional fees for services like gym access and bike storage that are not included in rent.