Harrison Point Apartments

Harrison Point offers a large, clean, and secure community with responsive staff and regular resident activities like movie nights and pool parties. Most residents report positive experiences with helpful office assistance and timely lease renewals. However, some residents have reported maintenance delays, pest issues including roaches, and concerns about deposit returns and communication responsiveness.

Management responsiveness and communication are inconsistent, with residents reporting difficulty reaching the office by phone and delayed responses to maintenance requests and deposit returns. While some residents praise individual staff members for helpfulness, others describe unprofessional interactions and unresolved issues. Billing and deposit handling have been a recurring concern, with reports of extended delays and unclear communication about payment status.

Maintenance response times and follow-through are inconsistent at this property. While some residents report responsive service, others describe unresolved repair requests—including bathroom exhaust fan issues and window damage—that went unaddressed for extended periods. Communication challenges are noted, with difficulty reaching the office by phone and delayed callback responses.

Residents report pest control issues, including roaches, with maintenance response described as inconsistent and delayed. Noise concerns are noted due to unit layout and door-facing configuration. Overall building quality and maintenance responsiveness are cited as concerns relative to rental costs.

This property has documented maintenance responsiveness issues, including unresolved bathroom exhaust fan problems that led to ceiling damage and delayed window repairs following a security incident. Office communication presents challenges, with reported difficulties reaching staff by phone and inconsistent callback practices. Outdoor property management concerns have been noted regarding parking lot conditions and supervision.

Maintenance service is responsive and effective, with staff making visible efforts to keep shared areas clean and well-maintained. The property demonstrates consistent upkeep of common spaces.