Crooked Creek

Crooked Creek Apartments receives overwhelmingly positive feedback, with 88% of reviews rating the property favorably. Residents consistently praise responsive maintenance staff, friendly office personnel, and quick work order completion—often within 24 hours. The property is noted as quiet, clean, and safe, with well-maintained grounds and in-unit amenities. A small number of negative reviews cite communication challenges during the application process, occasional maintenance delays on non-emergency issues, and concerns about rent increases.

Management and office staff receive consistently positive feedback for responsiveness, professionalism, and helpfulness, with many residents reporting quick maintenance response times and friendly interactions. However, a minority of reviews document significant issues including delayed maintenance responses, billing errors, unresolved maintenance problems, and communication gaps during the application and move-out processes. Overall sentiment is strongly positive, though service quality appears to vary by time period and staff.

Maintenance response times are generally fast, with most work orders completed within 24 hours and many same-day or next-day service. However, recurring issues include delayed responses to non-emergency repairs, incomplete follow-up on structural problems like ceiling leaks, and lack of documentation left after work is completed. Communication gaps and unannounced maintenance entries have also been noted as concerns.

Most residents report the buildings are quiet and well-maintained with clean, attractive finishes. However, several long-standing maintenance issues recur across reviews, including ceiling leaks from balconies and poor insulation leading to high utility costs and drafts. Maintenance response times vary, with some urgent repairs addressed quickly while others, particularly structural issues, experience significant delays or incomplete fixes.

Residents consistently praise the property's well-maintained grounds, quiet atmosphere, and responsive office staff. The pool is noted as a clean, pleasant amenity available during extended hours. Maintenance response times are generally quick, though some residents report delays on non-emergency repairs. Older appliances are functional but require regular upkeep.

Residents consistently praise the property's location, highlighting nearby dining and shopping options, walkable neighborhood, and quiet surroundings. The area is described as safe and convenient, with well-maintained grounds that support an active lifestyle. Management and maintenance staff are noted as responsive and helpful.