Knoxville Manor

Knoxville Manor offers affordable rent with utilities included (heat, water, trash), and most residents report responsive maintenance service and a quiet environment with effective neighbor dispute resolution. However, experiences vary significantly: long-term residents praise the value and community, while some former tenants cite concerns about appliance quality, security deposit deductions, and property condition. Recent management changes have been viewed positively by some.

Management and staff responsiveness receive positive feedback from recent reviews, with the property undergoing updates under new ownership. The management company is noted as professional and reliable. Historically, maintenance response times varied depending on issue priority, with major problems addressed more quickly than cosmetic repairs.

Maintenance response times are generally efficient, with reports of same-day or next-day service for urgent issues like backed-up sinks. Staff handle repairs effectively, though appliance part replacements may require several days. Some residents report concerns about appliance quality and durability, with disputes over damage responsibility and associated repair charges.

Building condition shows mixed results, with finishes and appliances experiencing durability issues including broken sink handles and cracked fixtures. Noise from neighbors is manageable when addressed directly with residents or management. Maintenance response times vary, with major issues typically addressed quickly but minor repairs sometimes delayed. Cleaning charges and deposit deductions are applied based on apartment condition at move-out.

The property offers a convenient, quiet location with affordable rent and reliable internet service. However, residents report concerns about appliance durability, with fixtures like sink handles and bathtubs experiencing premature wear. Heating is provided at no cost but operates without individual unit controls, which some residents found insufficient during winter months. The surrounding neighborhood has typical safety considerations for lower to lower-middle class areas.

Residents report that amenities and shared spaces at this established complex include utilities, garages available for an additional monthly fee on a first-come, first-served basis, storage lockers in laundry rooms, and recreational facilities including a tennis court, picnic area with tables and chairs, professional gas grill, and a gazebo. Security features include gated front courtyards with swipe-card access and locked back doors. Maintenance staff prioritize major repairs and apartment turnover, with non-urgent maintenance requests potentially taking several weeks.