The Cleo

The Cleo of Dunwoody receives overwhelmingly positive feedback, with 83% of reviews rating the property favorably. Residents consistently praise the responsive maintenance team, welcoming leasing office staff, clean well-maintained grounds, and strong sense of community. However, a small but notable segment reports serious concerns including pest infestations, plumbing failures, mold exposure, communication breakdowns during the application process, and inconsistent enforcement of lease terms.

Management and leasing staff are generally responsive, professional, and helpful, with most residents praising their friendliness and willingness to address concerns. Maintenance teams are consistently highlighted as a major strength, with quick response times and thorough follow-up on work orders. However, some residents report communication gaps, including delayed responses to inquiries, missed tour appointments, and insufficient advance notice for apartment access. Overall satisfaction is high among long-term residents, though prospective tenants occasionally experience inconsistent service during the leasing process.

The maintenance team receives consistently high praise for responsiveness, professionalism, and follow-through on work orders. Residents report that maintenance issues are typically addressed promptly and that staff are approachable and thorough. Two negative reviews cite serious concerns including unresolved water damage, mold remediation failures, and delayed plumbing emergencies affecting multiple units, though these represent a small minority of feedback.

Residents consistently praise the property's convenient location with nearby amenities, accessible parking options including a free car wash facility, and safe neighborhood. The area offers good walkability and proximity to shopping and services. One resident noted parking constraints at the leasing office entrance, though garage parking options are generally well-received.

Residents consistently praise the property's amenities and shared spaces, highlighting ample parking, a functional car wash station, spacious walkways, and well-maintained common areas. The pool, gym, and laundry facilities are noted as accessible and not overcrowded. However, some residents report intermittent issues with laundry room operability and occasional maintenance delays in addressing facility problems.

Most residents report a well-maintained building with responsive maintenance and clean common areas. However, recurring issues including pest infestations, plumbing failures, water damage, and mold contamination have affected some units, particularly in Building 1. Response times to major infrastructure problems have been inconsistent, and some residents report inadequate remediation of water and mold damage.