The Lowery

The Lowery offers a modern, well-maintained community with strong leasing and maintenance support that resonates with most residents. Staff professionalism and responsiveness are consistently praised, though a small number of residents report communication delays, maintenance quality concerns, and issues with specific policies. The property's convenient location, clean amenities, and reliable maintenance team are key strengths.

The property management and leasing office staff are widely praised for professionalism, responsiveness, and helpfulness, with most residents reporting positive interactions and smooth processes. However, a small number of residents reported communication delays, inconsistent responsiveness to urgent concerns, and concerns about policy handling. Overall, staff friendliness and willingness to assist are consistent strengths, though communication timeliness and consistency appear to be areas where experiences vary.

Maintenance service is consistently praised for fast response times, efficient problem resolution, and professional conduct. Work orders are typically handled promptly and thoroughly, with issues often resolved on the first visit. One resident reported communication delays with management and concerns about temporary repairs, but maintenance responsiveness was not cited as the primary issue.

Residents consistently praise the property's location for convenient access to transit, nearby restaurants, stores, and entertainment venues including the beltline and MARTA stations. The neighborhood is noted as quiet and secure with good walkability for errands and daily activities. Parking is identified as the primary location-related limitation, though overall accessibility and proximity to amenities are strong draws for the community.

Residents consistently praise The Lowery's amenities, particularly the pool and gym, along with modern, well-maintained units and common areas. Staff communication and maintenance request responsiveness are highlighted as strengths, with work orders handled promptly and efficiently. The property's convenient location near shopping and services, combined with accessible parking options, contributes to overall resident satisfaction.

The property generally maintains good physical condition with reliable elevators and pest control. However, residents report inconsistent maintenance quality, with some repairs appearing temporary and recurring issues in unit finishes such as mold, grout deterioration, and plumbing fixtures. Communication responsiveness varies, affecting resolution timelines for maintenance concerns.