Broadstone Pullman

Broadstone Pullman offers modern, well-maintained apartments in a walkable Kirkwood location with strong amenities including a pool, gym, and nearby trails. Leasing and maintenance staff receive consistent praise for responsiveness and care, though residents report ongoing concerns about parking enforcement, guest parking limitations, trash management, and recurring fees that significantly increase advertised rent prices.

Management responsiveness is highly variable, with exceptional leasing staff earning consistent praise for professionalism and attentiveness, while post-lease communication and issue resolution receive significant criticism. Residents report strong initial leasing experiences but note that staff responsiveness and problem-solving decline after lease signing. Billing and parking policy communication, particularly around guest parking limits and new payment systems, has created confusion and frustration among residents.

Amenities at Broadstone Pullman—including a saline pool, gym, rooftop, and modern common areas—are consistently well-maintained and highly valued by residents. However, significant concerns persist regarding parking enforcement, guest parking hour limits, trash and garbage management in common areas and hallways, and cleanliness of shared spaces. Package delivery and dog waste in outdoor areas are recurring maintenance issues that detract from the overall community experience.

The location offers strong walkability with nearby restaurants, shops, parks, and trails, plus proximity to transit (MARTA station). Most residents appreciate the Kirkwood area's urban feel and convenient access to downtown and Pullman Yards. However, parking presents a significant challenge—guest parking is heavily restricted (48 hours per week limit), enforcement is strict with frequent booting, and some residents report safety concerns with broken gates and poor lighting in rear lots.

Maintenance issues are generally resolved quickly and efficiently, with most work orders completed within one to two days. Residents report positive experiences with maintenance staff responsiveness, particularly for HVAC repairs. One resident noted recurring AC issues requiring seasonal service, though repairs were completed promptly.

The property features modern finishes and responsive maintenance, with a convenient location near the PATH trail. However, residents report ongoing concerns with trash chute capacity causing odors, parking lot gate maintenance issues, accessibility limitations in Building 3, and a broken front door call box that require attention.