Taylor Pointe

Resident experiences at this property are sharply divided. Positive reviews praise helpful staff, affordable rent, and amenities like the pool and playground. However, negative reviews—which comprise the majority—consistently report pest infestations, unresponsive management, delayed maintenance repairs, communication failures, deposit refund delays, and safety concerns including vandalism and neighborhood activity. Application processing errors and inconsistent lease enforcement have also been documented.

Management responsiveness and professionalism are inconsistent across this property. Positive reviews highlight staff friendliness and helpfulness, while negative reviews cite communication failures, unresponsive office staff, billing delays, and application processing errors. Deposit refund delays of 30-60+ days and difficulty reaching the office by phone or email are recurring complaints. Recent management changes have been noted by some residents as improvements.

Maintenance responsiveness and repair quality are significant concerns at this property. Residents report extended delays in addressing work orders, incomplete repairs, and issues with common systems including HVAC, plumbing, appliances, and pest control. Multiple reviews indicate that maintenance staff are understaffed relative to the number of units, and that funding or authorization delays impact repair timelines.

Building quality issues are significant and recurring across reviews. Persistent problems include mold, roach infestations, noise from thin walls and resident activity, and delayed or incomplete maintenance repairs. While some recent reviews note improvements in grounds maintenance and management responsiveness, structural concerns and pest control remain unresolved for many residents.

Amenities at this property include a pool, gym, playground, children's play area, barbecue area, and lakeside grounds. Maintenance and grounds upkeep receive positive recognition for regular lawn care and pest management efforts, though some residents report ongoing concerns with common-area conditions and enforcement. Pool operations and shared-space supervision appear inconsistent across review periods, with some residents noting extended closures and crowding issues.

The property offers convenient transit access with bus line proximity and surprisingly spacious units. However, the location is in an area with safety concerns that prospective residents should research independently. Parking features speed bumps, and mailbox infrastructure appears inadequate for package management.