Tessa Springs

Tessa Springs offers a well-maintained community with spacious apartments, strong maintenance responsiveness, and welcoming leasing staff. Most residents praise the amenities, grounds, and peaceful environment, though some report concerns with trash service reliability, water/sewer billing practices, thin walls, and occasional management communication gaps.

Management and leasing staff receive consistently positive feedback for responsiveness, friendliness, and helpfulness during move-in and ongoing interactions. However, several residents report concerns about billing practices—specifically shared water and sewer charges that fluctuate significantly month-to-month—and inconsistent enforcement of community policies. Maintenance response times are generally praised as quick and efficient, though some residents experienced delays in addressing maintenance issues like mold and odors.

Maintenance at this property consistently receives high marks for prompt response times and efficient work order completion, with most residents reporting same-day or quick turnaround on service requests including HVAC repairs and general maintenance issues. The maintenance team is noted for being respectful, helpful, and thorough in their work. One resident reported an unresponded emergency AC service call during evening hours, representing an isolated incident among overwhelmingly positive feedback.

Residents consistently praise the amenities, including the pool, gym, and well-maintained grounds, along with responsive maintenance teams. However, several concerns emerge around shared utility billing practices, thin walls affecting noise isolation, package security protocols, and pest management in certain areas. Management responsiveness varies by staff member, with some residents reporting helpful interactions while others cite communication gaps on maintenance and billing issues.

Residents report significant building quality concerns including thin walls that transmit noise from neighbors and upper floors, water quality issues with persistent odors and rapid mold growth, and lingering chemical smells in newer units. While the property is spacious and recently built, maintenance responsiveness varies, and common area upkeep issues include dust accumulation in hallways and stairs.

The property benefits from a well-maintained, landscaped setting with convenient amenities and welcoming staff. Location convenience is generally positive, though residents note considerations around utility billing structure (shared water/sewer costs) and external lighting levels that may affect sleep comfort.