Seven Lakes at Carrollwood

Seven Lakes at Carrollwood receives highly polarized reviews, with 97 positive ratings reflecting strong appreciation for leasing staff responsiveness and maintenance team efficiency, while 26 negative reviews cite persistent concerns about property condition, pest control, cleanliness of common areas, and fee transparency. Positive experiences emphasize smooth application processes and quick maintenance response times, whereas negative feedback highlights issues with unit maintenance quality, dog waste in common areas, pest infestations despite paid services, and unclear fee structures. The property's location and amenities are generally praised, but long-term residents report declining maintenance standards and rising costs.

Management responsiveness and communication are inconsistent across the property. While leasing staff frequently receive praise for professionalism and helpfulness during the application and move-in process, residents report significant challenges reaching management outside of lease-related matters, with delayed responses to maintenance requests and billing inquiries. Move-out procedures and fee transparency have been sources of frustration, with some residents reporting unexpected charges and difficulty obtaining clear explanations. Billing accuracy and documentation issues have also been noted.

Maintenance response times are generally quick, with many residents reporting same-day or near-immediate service. However, follow-through on complex repairs is inconsistent—some issues require multiple visits or remain unresolved, particularly with appliances, HVAC systems, and plumbing work. Communication about work order status and timelines is a recurring gap, and some residents report that requests are marked resolved without actual completion.

Residents report significant concerns with common-area maintenance and pest control. The gym, pool, and laundry facilities experience frequent operational issues including equipment malfunction, inconsistent access, and cleanliness problems. Trash and garbage removal services are unreliable despite monthly fees, and pest control visits are infrequent relative to ongoing infestations. While some residents praise maintenance responsiveness and clean common areas during tours, day-to-day upkeep and service consistency fall short of expectations.

Residents report persistent building maintenance and cleanliness issues, including pest control failures, deteriorated finishes, and unresolved repair requests. Common concerns include roach infestations despite paid pest control services, poor water quality, aging appliances and HVAC systems, and inadequate upkeep of common areas including trash facilities, landscaping, and amenities. Maintenance requests are frequently marked resolved without completion, and communication regarding service issues is inconsistent.

The property benefits from a convenient location that residents appreciate, though this advantage is offset by concerns about property maintenance, pest control service delivery, and additional fees that increase overall housing costs. Long-term residents report declining upkeep of landscaping and common areas, while pest control services are inconsistently provided despite being included. Prospective residents should inspect the property in person to assess current conditions before leasing.