Marquee Square

Marquee Square offers beautiful, modern apartments with spacious floor plans and strong amenities including a fitness center and pool. Leasing staff receive consistent praise for professionalism and responsiveness, though some applicants report difficulty reaching management by phone and concerns about application fee policies. Resident experiences are mixed: while many appreciate the property condition and maintenance responsiveness, noise complaints from neighboring units and security concerns are recurring issues that management has struggled to resolve effectively.

Leasing and office staff receive consistent praise for professionalism, friendliness, and responsiveness during the move-in process, with many residents highlighting smooth and well-organized experiences. However, some residents report difficulty reaching management by phone, reliance on AI systems for initial contact, and challenges resolving ongoing issues like noise complaints and package theft. Communication gaps and policy enforcement concerns emerge as recurring friction points, though front-desk and leasing personnel are generally viewed favorably.

The property features high-quality amenities including a resort-style pool with hot tub and state-of-the-art fitness center that residents consistently praise. However, shared spaces and common areas are significantly impacted by noise disturbances from residents and inadequate enforcement of community rules, with package theft from the mail room also reported as a recurring concern. Management responsiveness and communication systems have been flagged as problematic, limiting resolution of these issues.

The property benefits from a convenient location with good access to shopping, entertainment, schools, parks, and transit throughout the city. However, residents report concerns about package security in the mail room and difficulty reaching management to address issues. Overall, the location and accessibility are viewed as strengths, though operational challenges affect the resident experience.

Maintenance staff receives consistent praise for responsiveness and professionalism, with most residents reporting same-day or immediate work order completion. However, some residents note underlying property construction quality concerns that may require ongoing maintenance attention. Overall, the maintenance team's attentiveness and communication are highlighted as strengths that contribute to resident satisfaction.

Residents report mixed experiences with building quality. Noise insulation is a notable concern, with thin walls allowing sound transmission between units. Finishes and construction quality receive criticism for appearing cheaply made with visible imperfections, though maintenance staff responsiveness is consistently praised for addressing requests promptly.