Asher

Asher offers a modern, well-maintained property in a prime Water Street location with strong amenities including a rooftop pool, fitness center, and co-working spaces. Staff professionalism and responsiveness are frequently praised, though some residents report concerns about pricing volatility, lease term restrictions, maintenance issues like silverfish infestations, and noise from thin walls. Communication gaps and deposit handling delays have been noted in isolated cases.

Management and leasing staff receive consistently high praise for professionalism, responsiveness, and attentiveness, with many residents highlighting smooth leasing processes and helpful communication. However, a notable minority of residents report difficulty reaching the leasing office, unresponsiveness to emails and calls, and concerns about follow-through on promised services and lease policy clarity. Overall satisfaction is strong among recent movers and those with direct leasing interactions, though some long-term residents express frustration with policy changes and administrative responsiveness.

Amenities at Asher are generally well-maintained and highly regarded, featuring a resort-style pool, fitness center, co-working lounge, and concierge services that residents consistently praise. However, recent maintenance concerns have emerged, including deteriorating pool deck conditions, non-functional hot tub, and pest issues. Management responsiveness and follow-through on promised services and upgrades remain inconsistent, with some residents reporting communication gaps and unresolved maintenance requests.

The property benefits from an excellent downtown location with direct access to Water Street restaurants, events, and downtown amenities. Parking is convenient with attached garage options. The surrounding area offers strong walkability and proximity to local attractions, though traffic congestion during events is noted as a minor consideration for the location.

Residents report persistent building maintenance issues including a widespread pest problem affecting multiple units and common areas, noise transmission through walls, and elevator outages. Common area upkeep concerns include deteriorating pool facilities and carpet condition, with some residents noting that maintenance responsiveness has declined.

Maintenance staff responded to repair requests with efficiency and professionalism. Residents reported positive experiences with work order completion and staff conduct.