Lorenzo at East Mil

The Lorenzo at East Mill receives overwhelmingly positive feedback, with 143 of 161 reviews rating the property favorably. Residents consistently praise the responsive maintenance team and professional office staff for their attentiveness and efficiency in addressing requests. However, a small but significant number of reviews report serious property condition issues including pest infestations, plumbing problems, and delayed maintenance responses, which represent recurring concerns that warrant attention.

Office and leasing staff receive consistent praise for professionalism, responsiveness, and helpfulness during the leasing and move-in process. However, maintenance responsiveness and management follow-up on repair requests show significant gaps, with some residents reporting delayed or unaddressed maintenance orders and poor communication on critical issues. Billing transparency and fee clarity are occasional concerns, though some residents appreciate clear explanations of costs.

Maintenance service quality is highly variable. Positive reviews consistently praise responsive AC repairs, plumbing work, and appliance fixes completed promptly and professionally. However, negative reviews report significant delays in work order completion—some lasting weeks to a month—with concerns about unresolved issues, lack of follow-up communication, and property conditions including pest problems and non-functional systems.

Residents report significant building condition concerns including pest infestations (rats and roaches), structural deterioration, and inadequate maintenance response times. Common issues include holes forming in units, trash and debris in common areas, and non-functional amenities. One resident reported positive maintenance experiences with responsive service.

Amenities at this property show mixed conditions. Positive feedback highlights a functional gym, pool area with grills, and clean laundry facilities. However, multiple reviews report significant maintenance concerns including pool water quality issues, non-functional filtration systems, and common-area upkeep problems such as trash accumulation and pest activity in shared spaces.

This property offers convenient access to major shopping and tourist areas like Millenia Mall with competitive pricing for the location. Residents appreciate the proximity to nearby retail destinations and find the rates reasonable given the area's convenience.