Fourteen01 Apartments

Resident experiences at this property are sharply divided. While leasing and some maintenance staff receive consistent praise for professionalism and responsiveness, significant operational issues persist: pest infestations (roaches, rodents), trash management failures, delayed maintenance responses, and unresolved water/mold damage. Security deposit delays and gate malfunctions are recurring complaints. Positive long-term residents and those with responsive maintenance interactions contrast sharply with newer residents reporting move-in unit conditions and unresolved health and safety concerns.

Management responsiveness and communication are inconsistent, with significant delays in addressing maintenance requests, security deposit refunds, and pest control issues. Leasing and office staff receive consistent praise for professionalism and helpfulness, though some residents report difficulty reaching the office by phone. Maintenance response times have improved for some residents but remain problematic for others, particularly regarding recurring issues like mold, AC failures, and pest infestations.

Maintenance response times are inconsistent, with residents reporting delays ranging from days to months for repairs. Common issues include AC malfunctions, plumbing problems, pest infestations, mold, and water leaks; some work orders are marked complete without actual repairs being performed. While individual maintenance staff members receive praise for professionalism and efficiency, systemic follow-through and communication gaps create frustration. Positive experiences highlight quick response and quality work when maintenance does arrive.

The property offers desirable amenities including two pools, a gym, and valet trash service, with a convenient location near shopping and dining. However, recurring maintenance concerns dominate resident feedback, particularly trash area overflow, non-functional gates, and delayed repair response times. Pool and gym conditions are inconsistently reported, ranging from well-maintained to requiring attention. Common-area cleanliness and pest management remain significant pain points affecting resident satisfaction.

Residents report significant building quality concerns including persistent mold, pest infestations (roaches, rats, raccoons), and inadequate maintenance response. Common issues include non-functional HVAC systems, roof leaks, trash accumulation in common areas, and malfunctioning gates. Maintenance work orders are frequently marked complete without resolving underlying problems, and amenities like pools and gym equipment are reported in poor condition.

The property offers a convenient location near shopping, dining, entertainment venues, and major roads, which residents consistently appreciate. However, trash management is a significant recurring concern, with multiple reports of overflowing compactors, litter, and pest activity. Parking availability during peak hours and gate functionality issues are also noted concerns. The surrounding area and proximity to amenities are strong positives that offset some maintenance and upkeep challenges.