The 202

The 202 earns strong resident satisfaction with 94% positive reviews, driven by exceptional staff responsiveness, well-maintained facilities, and prime location near Metro and dining. Maintenance requests are typically resolved within hours, and concierge and management teams consistently receive praise for going above and beyond. A small number of residents reported serious maintenance issues (heating failures, plumbing problems) and concerns about noise from nearby transit and traffic, though most residents find the building clean, modern, and community-focused.

Management and staff at this property receive consistently high marks for professionalism, responsiveness, and attentiveness. Leasing, concierge, and maintenance teams are frequently praised for efficient communication, quick issue resolution, and going above and beyond for residents. Two negative reviews cite maintenance issues and billing disputes, though these represent a small minority among the 35 selected reviews.

The 202 offers well-maintained shared spaces and a strong amenities package, including a fully-equipped gym, rooftop with views, bike storage, and pet areas. Maintenance requests are typically completed within 24 hours, and common areas are consistently kept clean. The property's proximity to transit and neighborhood conveniences is frequently highlighted as a major advantage. One resident raised concerns about enforcement of building policies including parking, smoking restrictions, and package security.

The maintenance team is highly responsive and professional, with most residents reporting quick resolution of repair requests, often within 24 hours. Staff are consistently described as knowledgeable, efficient, and courteous. However, two residents experienced significant issues: one with prolonged HVAC failure during extreme cold with delayed contractor response and inconsistent communication, and another with unresolved plumbing problems and hot water inconsistency.

The 202 is a newer building with strong overall cleanliness and well-maintained common areas. Maintenance requests are typically addressed promptly, and noise insulation is noted as effective by residents. One review reported multiple unit-level issues including appliance malfunctions, door hardware problems, and hot water inconsistency, though this represents a minority experience among the selected reviews.

Residents consistently praise the property's excellent location with convenient access to public transit (metro), nearby shopping (Trader Joe's, Union Market), and restaurants within walking distance. The building's rooftop amenities and views are frequently highlighted as standout features. Most residents report satisfaction with the overall convenience and accessibility of the neighborhood.