Flats 130 At Constitution Square

Flats 130 delivers a strong overall resident experience, with 93% positive sentiment driven by exceptional staff service, responsive maintenance, clean facilities, and a prime location near transit and dining. Most residents praise the concierge and leasing teams for their professionalism and friendliness, and maintenance requests are typically resolved quickly. Common concerns include occasional elevator downtime, annual rent increases, separate utility and fee charges, and isolated issues with package handling and neighbor conduct.

Management and staff at this property receive consistently high marks for responsiveness, professionalism, and friendliness. The leasing office handles inquiries and lease matters efficiently, while front desk and concierge staff are noted for their welcoming demeanor and willingness to assist residents. Maintenance responds promptly to service requests, typically resolving issues within 48 hours. A small number of residents reported isolated issues with move-in coordination and lease renewal communication, though these appear to be exceptions rather than patterns.

The building features well-maintained units with solid noise insulation and modern amenities that residents appreciate. Maintenance staff respond quickly to service requests, typically resolving issues within 48 hours. However, elevator reliability is a recurring concern, with frequent downtime during peak hours causing delays. Common area cleanliness is generally good, though trash room management depends on resident compliance with disposal procedures.

Maintenance staff consistently receive praise for responsiveness and quick resolution of work orders, with most requests addressed same-day or within 24 hours. Residents report positive experiences with appliance repairs, plumbing issues, and HVAC service. One review noted occasional delays on maintenance requests that were resolved upon follow-up. Overall, the maintenance team is characterized as helpful, professional, and thorough in addressing unit issues.

Flats 130 offers well-maintained amenities and shared spaces including a pool, gym, and dog park that residents consistently praise. Maintenance staff respond quickly to service requests, typically resolving issues within 48 hours. However, elevator reliability is a recurring concern, with frequent outages affecting peak hours. Package handling and parking fees are noted as areas needing improvement, and residents report varying monthly charges for common-area utilities without detailed billing transparency.

The property benefits from an excellent location in the NOMA neighborhood with direct metro access and walkable proximity to restaurants, grocery stores, and retail options. Residents consistently highlight the convenience for commuting and daily errands, with the metro station located one block away and Harris Teeter grocery store adjacent to the building. The location is frequently cited as a primary reason residents choose and recommend the property.