Everly

The Stacks offers a modern, well-maintained property with strong amenities including fitness facilities, rooftop pools, and pet-friendly spaces. Leasing and concierge staff receive consistent praise for professionalism and attentiveness, though some residents report communication gaps and unresponsiveness from management. Key concerns include utility billing practices (common area electricity and HVAC charges), move-in condition issues, and inconsistent access to amenities, which detract from an otherwise positive living experience.

Management responsiveness and communication are inconsistent across the property. While many residents praise leasing and front desk staff for professionalism and helpfulness during move-in and tours, others report delayed email responses, lack of follow-up on requests, and unclear communication about policies and fees. Billing practices—particularly undisclosed common area electricity and HVAC charges—have generated significant concern, and some residents describe difficulty accessing amenities due to limited office hours and unclear procedures.

The property features well-maintained, attractive amenities including a gym, pool, and rooftop spaces that residents consistently praise. However, access to shared amenities like rooftop BBQs and firepits requires concierge assistance, which residents report creates delays and inconvenience. Communication and responsiveness from management and leasing staff are significant concerns, with residents reporting unresolved maintenance issues, unclear fee structures, and difficulty obtaining follow-up support on requests.

Maintenance response and communication present mixed experiences. While maintenance staff are generally responsive, residents report delays in addressing work orders, inconsistent follow-through on repairs, and communication gaps between management teams. Issues including electrical problems, HVAC concerns, and structural cracks have required significant resident follow-up to resolve.

The building offers attractive amenities and well-maintained common areas, but residents report inconsistent move-in conditions and ongoing maintenance issues. Communication and responsiveness from management have been problematic, with residents experiencing delays in issue resolution and difficulty reaching staff. Physical concerns include dust at move-in, window cleanliness, electrical defects, and settlement cracks that required resident follow-up to address.

Residents report mixed experiences with location-related services and building operations. While common areas and amenities are well-maintained, concerns center on utility billing inconsistencies, mail and package handling delays, and communication gaps between management teams regarding maintenance issues. Parking and transit access are not prominently mentioned in available reviews.