The Retreat At Fox Hollow

The Retreat at Fox Hollow receives overwhelmingly positive feedback, with residents consistently praising responsive maintenance, friendly office staff, well-maintained grounds, and a quiet, safe community location. The property offers convenient access to Denver, mountains, and outdoor recreation, with amenities including a pool, gym, dog park, and gated security. While most residents report excellent service and quick issue resolution, a small number of concerns include lease break fees, parking availability, move-out charges for wear and tear, and occasional communication gaps during the leasing process.

Management and office staff are consistently praised for professionalism, responsiveness, and genuine care for residents. Maintenance staff respond promptly to service requests and handle repairs efficiently. Communication between office and maintenance teams is effective, with most residents reporting quick resolution of issues. One resident reported delayed responses to repair requests and billing concerns, though this represents a significant outlier among the 35 reviews analyzed.

Maintenance requests are consistently addressed promptly, typically within 48 hours, with staff demonstrating professionalism, politeness, and willingness to help. Residents report positive experiences with appliance replacements, HVAC troubleshooting, plumbing repairs, and general maintenance work. One resident reported extended delays on repair requests and unresolved maintenance issues, though this represents a significant outlier among the reviewed feedback.

Residents consistently praise the location for its balance of quiet, peaceful surroundings with convenient access to Denver, mountains, and outdoor recreation like Bear Creek trails and Red Rocks. The property offers easy highway access, nearby shopping and schools, and covered garage parking that residents appreciate for winter weather. The hilltop setting provides mountain views and a retreat-like atmosphere while remaining only 20 minutes from downtown Denver.

Residents consistently praise the property's well-maintained grounds, modern amenities including a 24/7 gym, seasonal hot tub, and pool, along with convenient Amazon lockers for package delivery. Maintenance requests are generally handled promptly, and the community is noted as quiet and safe with good location access. However, one resident reported significant delays in addressing maintenance issues and concerns about apartment condition upon move-in, including heating and appliance problems.

Building condition varies significantly by unit age. Newer units appear well-maintained, while older units show deferred maintenance issues including poor insulation, broken appliances, and fixtures requiring repair. Residents report management responsiveness concerns regarding maintenance requests and move-out charge disputes.